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SHIPPING AND DELIVERY

If you place the order today, it will be reviewed on the same day. Our team will check your info, shipping address, spelling errors, missing street number, or other details, etc.. The next day, it will be fulfilled, which includes packaging, sorting, and dispatching. From dispatch, transit time will take approx 7-15 days. Since we are still in COVID period, please expect a slight delay.  

For more info, please check our SHIPPING AND DELIVERY guide.

Yes, you can track your order on our website. You will see the TRACK ORDER tab on the header and the footer sections. Click on that tab, and you can track using the following:

- Order Number and Email

- Shipment ID or Tracking Number

Please note that the tracking info will be updated after 3-5 days from the dispatch date.

If you receive a damaged or slightly defective item, kindly take a picture of the damage/defect and contact us immediately at support@hum4nity.com or use our CONTACT FORM.

You may claim for a full refund or a replacement.

At our discretion, we may ask you to ship the damaged/defective item back to us. We will cover the return shipping cost, of course.

If the item delivered is incorrect, kindly take a picture of the item and contact us immediately at support@hum4nity.com or use our CONTACT FORM.

You may claim for a full refund or a replacement.

At our discretion, we may ask you to ship the incorrect item back to us. We will cover the return shipping cost, of course.

Return, Exchange, Cancellation, Refund

If the order is less than 24 hours from placement, there's a big chance to make some changes. Please contact us immediately at support@hum4nity.com or use our CONTACT FORM.

Yes, you can return the package at your own expense. Make sure it's unopened, in original condition, and with all the labels. Once we receive it, we will inspect the item. Then, we will issue a STORE CREDIT ONLY in the form of a coupon code, not a refund.

For more info, please read our RETURN AND EXCHANGE policy.